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swiss airlines cancellation policy

Swiss Airlines Cancellation Policy: Know Everything in Advance

Booking a ticket does not always mean that we will complete a journey. It often happens that a sudden incident requires us to cancel the journey. However, Swiss Airlines cancellation policy has made it easier to revoke your ticket without losing the value. However, it is possible only when you fulfill the conditions mentioned in the policy. The airline will either provide you a refund or credit, depending on your ticket condition. So, have you booked your ticket with Swiss Airlines and want to cancel it? Then, this article is a perfect spot for you. It will help you understand everything about the cancellation process on Swiss Airlines.

What is the Cancellation Policy for Swiss Airlines?

Swiss Airlines is amazing if you are looking for a comfortable journey. The airline is popular for its flexible rules to end a ticket. Before that, you have to consider the Swiss airline cancellation policy mentioned below:

  • A passenger can cancel its Swiss Air flight ticket anytime before check-in. After that, the airline will not allow cancellation.
  • If the passenger revokes the ticket in 24 hours from reservation, then Swiss Airlines offers full refund. Also, check that seven days should be there before flight departure.
  • The airline asks for a cancellation fee when a passenger initiates the cancellation after 24 hours.
  • Similarly, if you do not show up for your flight or cancel it before departure, the airline will keep the ticket amount.
  • Also, Swiss Air will cancel the subsequent flight tickets included in the reservation.
  • However, you can prevent this if you inform the airline or reach the airport in 2 hours from flight departure.
  • You can only cancel the ticket if you booked it from the SwissAir website or mobile app.
  • If the airline is the reason behind the flight cancellation, it offers the passenger either booking in another flight or refund for the ticket amount.
  • On some fares, Swiss Airlines offers complimentary ticket cancellation.

Note: Swiss Air may make updates to its policies on a timely basis. Therefore, I must go through its websites for the latest changes.

How Much Does Swiss Airlines Charge for Flight Cancellation?

The amount of Swiss Airlines cancellation fee depends on timing of cancellation, flight distance, and fare type. On some tickets, airlines do not charge any cancellation charges, while on others, they ask between $100 and $350. To know in detail check out the table below.

Ticket Type  Cancellation Charges 
Flex Ticket  No charges
Standard Ticket Between $100 and $250 as charges
Economy Ticket  Between $150 and $350 
 Premium Fare Ticket  Cancellation is complimentary

Note: You do not need to pay any charges for ticket cancellation in 24 hours from reservation.

Swiss Airlines Flight Cancellation Process

Do you want to cancel your Swiss Air flight? However, still thinking “ How do I cancel a ticket on Swiss Airlines”, then end your confusion. The step by step process listed below will make it easy for you.

  • Visit Swiss Air official website or mobile application.
  • Go to “Manage Booking” section.
  • Enter your login credentials, such as your booking number and last name.
  • Access to all flight tickets on your reservation.
  • Select the one that you want to cancel.
  • Look for “Cancel Flight” option and click on it.
  • Initiate the cancellation process and
  • The airline will offer a refund after deducting the cancellation fee, if applicable.

Alternatively, call Swiss Airlines cancellation phone number at 1-833-626-0737 if you are unable to revoke a ticket online. You may have to follow an IVR process to reach out to an agent from Swiss Air. Therefore, choose the command correctly.

Does Swiss Airlines Allow a Refund for Cancelled Flights?

Yes. Swiss Air offers a refund for a revoked flight ticket. As per Swiss Airlines cancellation refund policy, the amount depends on timing of booking. Therefore, it is important to consider the following factors:

  • Swiss Air provides refunds for fully unutilized tickets, which include taxes and other charges.
  • The airline provides a full amount when you make the cancellation in 24 hours of reservation. Before that, make sure seven days are available for flight departure.
  • Get the refund in the original source of payment.
  • However, if you do it after 24 hours, the airline gives you a refund as your fare conditions allow.
  • The Swiss Air refund process may take seven to ten days to credit the amount.
  • Beside that, when an airline revokes the flight ticket, passengers get the full value back or booking in another flight.

Note: Go through the complete refund policy on Swiss Airlines website

How to Get the Refund for Swiss Airlines Cancelled Flight?

Want to get a refund for a canceled flight with Swiss Air? Then, follow the simple steps below:

  • Visit Swiss Air official website www.swiss.com.
  • Look for the “Manage Booking” section.
  • Enter login details like reservation number and last name.
  • Check for all canceled flights.
  • Then, click on the “Request for Refund” option.
  • Complete the refund process and
  • Get the confirmation in your email.
  • The refund process can take between seven and ten days.

Get connected to a Swiss Air representative if you find it difficult to request a refund online.

How Much Does Swiss Airlines Compensate If It Cancels the Flight?

Swiss Airlines offers compensation if it cancels your booked flight under 14 days before flight. However, you must be pondering over the compensation amount. So, the below table clearly explains about the amount you will receive as compensation:

Flight Distance Compensation Amount
Flight under 1500 Kms Maximum € 250
Internal flights between 1500 Kms and 3500 Kms Maximum € 400
non internal flight EU flight over 1500 kms and inside 3500 Kms Maximum € 600
Non Internal EU flights over 3500 Kms Maximum € 600

Conclusion

Swiss Air is a super flexible airline that keeps the requirements of passengers on top. Therefore, Swiss Airlines cancellation policy allows them to revoke flights for a full refund. However, they have to adhere to the rules mentioned in the policy. The above article includes everything that will help you understand the Swiss Air cancellation process and conditions. It also suggests ways to cancel a ticket without losing its value. However, if you still have any doubts, then contact its Swiss Air representative.

Frequently Asked Questions


Does Swiss Airlines allow cancellation of flight tickets?

Yes. You can revoke a flight ticket under 24 hours of reservation for a full refund. However, seven days should be there in flight departure.

Do Swiss Air flights get compensation for cancellation?

Yes. Swiss Airlines offers you compensation if it cancels your flight within 14 days before departure.

How much is the Swiss Air cancellation fee?

Swiss Air charges a cancellation fee between $100 to $350 depending on ticket type, point of cancellation etc.

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