[gtranslate]

Copa Airlines Cancellation Policy: How to Cancel a Flight and Get a Refund?

Wondering what happens if I cancel a Copa flight? Does the airline offer a refund? What are the cancellation charges? And what is a 24-hour policy? If these questions come to mind, no worries. Canceling a flight can be stressful when passengers are unsure about the Copa Airlines Cancellation policy. However, the airline has flexible rules, but understanding the policy is important.

In this blog, we’ll walk you through everything you need to know about Copa Airlines’ latest updated cancellation policy 2025 & fee. So stay updated with us !

What is Copa Airlines Flexible 24-hour Cancellation Policy?

Copa Airlines follows a risk-free cancellation window. Those passengers who are budget travelers and do not want to lose the ticket value can use the Copa Airlines 24-Hour Cancellation Policy. However, passengers are eligible to cancel a booking within a day of purchase without penalty. Moreover, the full fare will be given, including taxes and fees.

Important: The 24 hour cancellation rule applies only to tickets purchased directly through the Copa Airlines website.

Copa Refundable Vs Non-Refundable Ticket Cancellation

The airline offers both flight tickets. However, the refund eligibility varies depending on the fare. So, looking to get the refund? Refer to the details mentioned below:

Refundable Flight Ticket

  • Can be cancelled anytime before departure.
  • Eligible for a full or partial refund depending on the fare rules.
  • No Copa Airlines cancellation fee may apply if done in accordance with fare terms.
  • Changes and cancellations can be made without a penalty.

Non-Refundable Flight Ticket

  • Receive a cash refund, but the value of the ticket can be used toward a future flight.
  • You may have to pay a cancellation fee and fare difference when rebooking.
  • If you cancel after the departure date, the ticket may lose all value.

Copa Airlines No Show Policy

Copa considers a Person a no-show when they fail to catch the flight without prior cancellation or change. The result is the forfeiture of the ticket value. Moreover, if a passenger misses a flight due to a delay in the flight, the airline will rebook a flight

Copa Airlines Same Day Flight Cancellation Policy

The airline offers the same-day flight cancellation for flights departing from the US, and the flight is booked directly with the airline. These changes can be requested at the airport within 24 hours of the original flight departure. However, there may be a fee associated with these changes, depending on the fare type and the booking conditions

Copa ConnectMiles & Award Ticket Cancellation

ConnectMiles and the award tickets can be refunded if they haven’t been used. But the request must be submitted within one year of the ticket’s issuance. However, cancellation policies vary, and it is free to cancel more than 91 days before departure. For cancellations due to Copa’s fault, miles should be refunded.

Copa Airlines Cancellation Policy for International Flights:

The International flight cancellation policy of Copa Airlines is based on the ticket type, timing, and the non-refundable fare fee. The refundable tickets are generally refunded to the original form of payment. While a non-refundable ticket may be converted to travel credits.

Copa Airlines Cancellation Policy for Infants and Child Tickets

The Copa offers flexible rules for children flying solo or using the flexibility of the ticket. For an infant, the flexibility of the ticket may vary based on the routes and the fare class. Tickets purchased directly from Copa Airlines, including the basic fares, are covered by the 24-hour risk-free cancellation policy.

What it covers:

  • Whether infant tickets can be refunded.
  • Special terms for minors and unaccompanied minors.
  • Required documents for a refund or changes.

Why it’s useful: Parents traveling with kids need detailed, specific answers. It helps your content reach a niche but high-converting user segment.

Copa Airlines Business Class Flight Cancellation Policy

The Copa Airlines Business Class flight cancellation rules depend on the specific fare rules of the purchased ticket. And whether the cancellation is personal or due to airline reasons. Some tickets may be fully refundable, while others may incur cancellation fees or have no refund value if not canceled before departure. Additionally, Copa offers flexible cancellation options within 24 hours of booking on some tickets.

Special Circumstances For Free Cancellation

Free cancellation often involves situations beyond the traveler’s control. Such as death, illness, or significant schedule changes. However, here are a few of the other circumstances:

Flight Delays or Cancellations by Copa Airlines

If flight is cancelled, delayed for over four hours, or involves a change, Copa may offer:

  • Free rebooking on the next available flight.
  • Travel vouchers.
  • Full refund if you opt not to travel.

Medical Emergencies

  • Provide medical documents or a doctor’s note.
  • Copa may allow free cancellation or rebooking depending on the case.

Death in the Family

  • Requires a proof (e.g., death certificate).
  • Copa may waive cancellation fees and provide a refund.

How to Cancel a Copa Airlines Flight Reservation?

Cancellation of a Copa flight can be done in multiple ways. So, if your plan has changed and looking to cancel, then here are your options. Either do it through the website, mobile app, or via the customer support team.

Online via the Copa Airlines website

  • Go to the Copa website.
  • Find “Manage Your Booking.”
  • Enter the code and last name.
  • Choose the booking to cancel.
  • Follow on-screen prompts to confirm cancellation.
  • Once done, pay the charges if applicable and get the confirmation. ‘

Through the mobile Application

  • Open the Copa Airlines app.
  • Go to “My Trips.”
  • Select the flight you want to cancel.
  • Tap on “Cancel Booking” and follow the instructions.

Via a customer Service representative

  • Call Copa Airlines customer service (available 24/7).
  • Provide your reservation details.
  • An agent will assist you with the cancellation and refund.

At the Airport

  • Visit a Copa Airlines ticket counter.
  • Provide the ticket number.
  • Request cancellation at the hype desk counter

Need to Cancel Your Flight? Here’s How to Contact Copa Airlines

Want to cancel a ticket and are looking for ways to reach out to the airline? If so, contact through the official methods, which are as follows:

Phone Number: Simply dial the “Copa Airlines customer service”. Once the call is connected, make a request to cancel a ticket.

  • USA & Canada: +1 800 FLY COPA (359-2672)
  • Panama: +507 217 2672
  • Other Countries: Visit Copa’s contact page

Email: For ticket and refund-related queries, customerservice@copaair.com.

Live Chat: Best for quick assistance. Use the chat option to communicate with an executive and get the fastest response to the queries.

Social Media Platform:

You can also message Copa via Twitter or Facebook for general assistance.

What Is Copa Airlines Refund Policy?

Copa has rules, and that is important to know before cancelling a ticket or requesting a refund. However, the airline allows the airline to get the money back on the tickets that have been cancelled or delayed by the airline. Moreover, partially used tickets may also be refundable. Further, here are some of the scenarios for an eligible refund.

Eligible Scenarios For Refund

  • Flights cancelled within 24 hours of booking
  • Refundable ticket cancellations as per fare rules.
  • Medical emergencies, death in the family, or military orders cancellation are allowed for free cancellation.
    Flights are cancelled by Copa Airlines weather or government restrictions.

Refund Process

  • Refunds are processed within 7–20 business days.
  • Payment is refunded to the original mode of payment.
  • If the ticket was paid in cash or at a third-party agency, visit a Copa ticket office.

How to Request a Refund on Copa Airlines?

Submit a request online via Copa’s refund request form.
Or, call customer service for direct assistance.

Note: Tickets booked through a third party must be cancelled through the same platform.

Can I Get Travel Credit instead of a Refund on Copa?

Yes, Copa airlines offers travel credits instead of refunds for non-refundable tickets. When a flight is canceled or delayed due to the airline. However, the rules vary based on the fare type purchased.

What to Do If Copa Airlines Cancels My Flight?

If the Copa cancels a flight, you have several options, including: either accept the reservation for the next available flight. Or Request a refund or check it through the “My Trip option. Moreover, if the new itinerary does not suit you, contact Copa’s call centre. If the itinerary is new, wait until closer to your travel dates to contact them due to high call volumes.

How Much Does It Cost to Cancel a Copa Airlines Flight?

When we talk about the charges of cancelling flights then the Copa Airlines cancellation fee is based on the ticket type and how early the ticket is canceled. However, if you have cancelled a ticket, here is what you might have to pay:

Fare Type   Cancellation charges 
Economy Promo Fares $100–$200 per passenger.
Economy Classic/Flex:  $50–$150 depending on destination.
Business Class Usually lower or waived cancellation fees.
Award Tickets May involve a mileage redeposit fee.

How to Avoid Paying Copa Airlines Cancellation Fees?

If you want to skip Copa airlines cancellation charges, passengers should book a ticket at least 7 days before departure & cancel within 24 hours of booking, or consider purchasing a refundable ticket. Non-refundable fares can be converted to future travel credits, while no-shows result in the loss of the ticket’s value. Moreover, here is a breakdown:

  • Book a ticket 7 days in advance
  • Revoke within 24 hours of scheduled departure.
  • Avoid booking a ticket with non-refundable fares.
  • Use an official website or app for better flexibility.
  • Or Check travel insurance for trip cancellation coverage.
  • Enroll in ConnectMiles to enjoy added flexibility and benefits.

How to Reschedule or Rebook Instead of Canceling a Copa Airlines Flight?

Rather than revoking, changing or re-booking a Copa Airlines flight through the website, mobile app, or by contacting customer service. However, if the ticket is purchased through a third party, contact them directly. Moreover, changes may require a fee and fare difference. Therefore, check the eligibility and review the rules to avoid the last-minute hassle.

Can I Cancel a Copa Airlines Flight After Check-In?

Passengers can revoke the ticket after completing the check-in. While passengers may have to pay the cancellation charges. The amount will depend on the ticket type when it is canceled. However, review the terms and conditions of the ticket, or contact customer service for detailed information.

Can I Cancel Just one Person in a Group with Copa Airlines?

Yes, with Copa Airlines group booking, you can cancel one individual, but you will need to contact Copa Airlines directly to process the flight cancellations. However, you will need to divide the reservation first before canceling one person’s ticket. Moreover, Copa Airlines does not allow name changes on the tickets, but may allow corrections under specific circumstances.

Conclusion

In short, Copa Airlines offers a fairly flexible cancellation policy compared to many carriers. Their 24-hour risk-free period, support for refunds under valid conditions, and online cancellation options make it easier to cancel the ticket at any time. However, we hope that by following the above-mentioned details regarding the “Copa Airlines cancellation policy,” all your queries are resolved. Moreover, if you still have any doubts, reach out to the customer service team or contact us at 1 786 840 2672 and get all your queries resolved in no time.

Scroll to Top